強(qiáng)化英文郵件溝通（英文授課）（上海，4月11日）
【舉辦單位】北京曼頓培訓(xùn)網(wǎng)www.mdpxb.com中國培訓(xùn)資訊網(wǎng)www.e71edu.com
【咨詢電話】4006820825 010-56133998 13810210257
【培訓(xùn)日期】
上海，2018年4月11日；北京，2018年6月6日
上海，2018年8月8日；上海，2018年10月10日
北京，2018年10月17日
【培訓(xùn)地點(diǎn)】上海、北京
【培訓(xùn)對象】All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base

【課程收益】
This course is designed to improve:
1. Structure and logic of email communication at international level
2. Adapt your sender / receiver mind-set
3. Enhance understanding of cross-cultural writing aspects
4. Avoid repetitive misunderstandings at distance
5. Make your language more sophisticated with business English phrases
6. Maximise confidence for writing emails

【課程大綱】
1. Problems in modern communication
Analysis – why did they happen
Preventing future problems

2. Changing your mindset for effective communication
Receiver perception
Open minded approach
Confidence building

3. Tips for effective writing
Thinking & planning
Writing a logical outline
Knowing your audience
KISS

4. Structuring
Basic guidelines
Sequencing information logically
Selecting relevant information
Paragraph linking
Exercise of structuring

5. Linguistic style differences
Cross - cultural understanding
British vs. USA vs. China

6. Standard phrases
Phrases for opening and closing
Standard phrases in correspondence
Writing exercise

7. Understanding differences in tone
Analysis of tone in e-mails
How to use modal verbs tone
The art of being diplomatic

8. Preparing for difficult situations
Language for apologies
Announcing bad news
Greetings & wishes

9. Standard templates
Sample of proposals
Sample of business letters
Sample of complaint letter
Sending quotation to customer

10. QAF – Questions, Answers, Feedback

【費(fèi)用及報名】
1、費(fèi)用：培訓(xùn)費(fèi)2680元（含培訓(xùn)費(fèi)、講義費(fèi)）；如需食宿，會務(wù)組可統(tǒng)一安排,費(fèi)用自理。
2、報名咨詢：4006820825 010-56133998 56028090 13810210257 鮑老師
3、報名流程：電話登記-->填寫報名表-->發(fā)出培訓(xùn)確認(rèn)函
4、備注：如課程已過期，請訪問我們的網(wǎng)站，查詢最新課程
5、詳細(xì)資料請訪問北京曼頓培訓(xùn)網(wǎng)：www.mdpxb.com (每月在全國開設(shè)四百多門公開課，歡迎報名學(xué)習(xí))